Shipping policy

Shipping Policy
KOA Fashion – Fashion for the Fearless

At KOA Fashion, we are committed to ensuring a seamless and reliable delivery experience for every order. Each shipment is handled with care to maintain the quality and integrity of our products.

Shipping Coverage
We currently ship across India and aim to expand our reach globally. Delivery availability may vary depending on your location and serviceability of courier partners.

Shipping Partners
We ship orders through trusted logistics providers, including India Post and other reliable courier partners. The choice of delivery partner is determined based on your delivery location to ensure the most efficient and secure service.

Order Processing
All orders are processed within 1–3 business days after payment confirmation. During high-demand periods or special launches, processing times may be slightly extended.

Delivery Timelines
Estimated delivery timelines vary by location:

  • Metro cities: 3–7 business days

  • Non-metro and remote areas: 5–10 business days

Please note that these timelines are indicative and may vary due to factors beyond our control, such as weather conditions, logistical delays, or regional restrictions.

Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout based on your location and order value.

Order Tracking
Once your order is shipped, you will receive tracking details via email or SMS, allowing you to monitor the progress of your delivery.

Delivery Issues
In case of any delivery-related issues, delays, or failed delivery attempts, our team may contact you directly to coordinate and ensure successful delivery.

If a shipment cannot be completed due to incorrect address details, repeated delivery failures, or service limitations in your area, we reserve the right to cancel the order.

Undeliverable Orders
If we are unable to ship your order due to logistical constraints or service unavailability in your region, you will be notified promptly. In such cases, a full refund will be issued to your original payment method.

Address Accuracy
Customers are responsible for providing complete and accurate shipping information at the time of order placement. KOA Fashion is not liable for delays or losses caused by incorrect or incomplete addresses.

International Shipping
For international orders, delivery timelines and shipping charges may vary. Additional customs duties or import taxes may apply and are the responsibility of the customer.

Contact and Support
For any shipping-related queries or assistance, please contact us at:
koafashionforthefearless@gmail.com

At KOA Fashion, we ensure that every order is delivered with the same care and attention with which it was curated.